ExoAdvanced Technical Support & FAQ

Question 1

What is the recommended storage condition for EXO-Hair Growth Ampoules?

Accepted Answer

We recommend storing EXO-Hair Growth Ampoules at 2-8°C for optimal stability. However, the product is room temperature stable for up to 24 months, making it convenient for clinical use without strict cold chain requirements.

Question 2

How should EXO-Beauty Rejuvenation Ampoules be integrated into facial treatments?

Accepted Answer

EXO-Beauty Rejuvenation Ampoules can be integrated through multiple protocols: mesotherapy injection, microneedling application, or post-RF/ultrasound treatment. Our technical team provides detailed protocol guides for each integration method.

Question 3

What is the exosome concentration in your products?

Accepted Answer

EXO-Hair Growth Ampoules contain 1.08x10^8 particles/ml, while EXO-Beauty Rejuvenation Ampoules contain 2.0x10^11 particles/ml. Custom concentrations are available upon request for bespoke formulations.

Question 4

Do you provide training for partner clinics?

Accepted Answer

Yes, we offer comprehensive training programs for all B2B partners, including product handling protocols, treatment procedures, and patient consultation guidelines. Training can be conducted on-site or virtually.

Question 5

What regulatory certifications do your products hold?

Accepted Answer

Our products are manufactured in GMP-certified facilities. Regulatory documentation and certifications vary by region. Please contact our technical support team for specific certification details for your market.

Question 6

Can I request custom formulations for my clinic chain?

Accepted Answer

Absolutely. We offer bespoke exosome formulation services with custom concentrations, delivery formats, and private labeling options. Our R&D team will work with you to develop solutions tailored to your specific requirements.

Technical Documentation & Support

Technical Documents

Product Handling & Storage Guide

Hair Regrowth Treatment Protocol

Beauty Rejuvenation Integration Guide

Safety Data Sheet (SDS)

R&D Trial Summary Report

Partner Training Manual

Frequently Asked Questions